Communication is very essential and to make it effective, one will have to clearly identify the kind of information to pass, the right persons involved (both sender and receiver), the accuracy of information (goals and expectations), and the kind of medium to be used.
For effective communication, a chain of command should be identified and observed. Feedback should also be sought for to make communication complete and an effective one.
Where communication is clear and effective in the workplace, it ensures effective team building, maximises individual participation, introduces innovation, promotes growth, and sustains strong management. (www.michaelpage.co.uk).
Effective team building; team is made up of different people coming together and requires extensive corporation of each member. Before corporation, it’s very important, the clarity of purpose, goals and objectives. Clear and effective communication focuses on accuracy of information and understanding, it leaves no doubt and allows a better judgment to whether or not be a team member. Again, if focuses on all-inclusive communication, thus accepts feedback from each member. This to a larger extent, creates a sense of belonging for effective team building.
Maximises individual participation; communication involves a sender and receiver, and a feedback to complete the process. (Communication Theory: Shannon and Weaver 1948). Clear and effective communication creates a common platform for everyone to respond to the message. Thus, it gives everyone the voice and audience. Employee satisfaction can rely a lot on their having a voice and being listened to, whether it be in regards to an idea they have had or about a complaint they need to make. Well established lines of communication should afford everyone, no matter their level, the ability to freely communicate with their peers, colleagues and superiors.
Innovation; this requires total involvement and through effective communication, where employees can openly communicate ideas without fear of ridicule or punishment. It allows sharing and listening to ideas including that which might befitting to bring new creation (innovations) to the organisation.
Innovation relies heavily on this and an organisation which encourages clear and effective communication is far more likely to be an innovative one.
Growth; where the above significances exist through effective communication, they aid in achieving productivity and maintaining strong working relationships at all levels of an organisation. Employers who invest time and energy into delivering clear lines of communication will rapidly build trust among employees, leading to increases in productivity, output and morale in general. Any growth project relies on strong communication among stakeholders, whether internal or external.
Strong management; Edukart gives recognition for clear and effective communication as means to help in the controlling process of management. It allows the managers to know about the grievances of the subordinates and helps the subordinates to know about the policies of the organisation through a chain of communication shown below.
Poor communication in the workplace will inevitably lead to unmotivated staff that may begin to question their own confidence in their abilities and inevitably in the organisation.